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Hi there, your local MED-EL team is best equipped to provide product availability information to you. We would recommend that you get in touch with them via this contact form: www.medel.com/tr#contact Kind Regards

Hi there, thanks for your comment. The video is currently not available in Spanish. As a workaround we'd suggest to activate "Auto-translate subtitles" in Spanish (by clicking on the setting icon). Kind regards,

Hi, thanks for sharing your experience. Hearing loss can have a big impact on social life. If you'd like to connect with others who experience hearing loss and use hearing implants, we'd recommend to head over to the Hearpeers Forum: forum.hearpeers.com/ Kind regards,

Thanks so much for sharing your experience. 💕

Hi there, thank you for your comment. We would recommend getting in touch with your local MED-EL team as they can have a look at your case. You can get in touch with this via this contact form: www.medel.com/contact-med-el Kind Regards

Hallo, vielen Dank für deine Frage. Bei dem Stirnband handelt es sich um das MED-EL Sports Headband / Sport Stirnband. Du kannst es direkt über dein lokales MED-EL Team bestellen. Falls du die Kontaktdaten eines MED-EL Teams in deiner Nähe benötigst, lass uns bitte die Stadt oder Region in der du aktuell wohnhaft bist.

Hi there, thanks for your question. Please get in touch with our local MED-EL team in Indonesia directly. They have the latest updates on availability of ADHEAR in your country and will provide you with any important information: www.medel.com/clinic-finder/clinic-finder-detail/medel-indonesia Thanks!

Hi there, thank you for sharing your feedback with us. We will share this with the responsible team here at MED-EL. Kind Regards

@@medel __Iwant Medel device _ How much will be paid for it?

Hi there, your local MED-EL team is best placed to assist with pricing information as they have all the latest information for your country. We would recommend getting in touch with them here: www.medel.com/contact-med-el Kind Regards

@Vidipt2017____Howmuch you paid?

Hi there, thank you for your comment. You can learn more about cochlear implants here: www.medel.com/hearing-solutions/cochlear-implants

@@medelohhh thank you for helping Cus I have audio I didn’t know what was made from

Hi Rodrigo, thanks for your comment. We recommend getting in touch with your local MED-EL team for further assistance with our ADHEAR: www.medel.com/contact-med-el Kind regards, Gordana

Hi there, thanks for your question. If the red is blinking 1x red it means that the keypad is locked. Please check our website for the instructions on how to unlock it: www.medel.com/pt-br/support/product-support/remote-controls/finetuner/finetuner_keypad_lock (instructions are in Portuguese)

Hi there, thanks for your question. Your local MED-EL team has the latest updates on availability and pricing of ADHEAR in your country. Please send them your request directly via www.medel.com/contact-med-el Thanks!

Hi there, thank you for your comment. We recommend getting in touch with your local MED-EL team directly to check suitable options for your type of hearing loss. Please contact them via www.medel.com/latam/contact-med-el Kind regards, Gordana

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Hi there, thanks for your question. Yes, the full orange light means it's connected to the charger and charging. On our website you'll find further information to all indicator lights for AudioLink: www.medel.com/support/product-support/accessories/audiolink/audiolink_indicatorlights

Hi there, thanks for your question. Yes, AudioLink can be connected to nearly any external source. You can learn more about it on our website: www.medel.com/hearing-solutions/accessories/connectivity/audiolink

@medel Thank you so much for your reply. I wish I'd known this in the past. Brilliant for future reference though.

Hi there, thanks for your comment. Please feel free to download and use our video with credits. Kind regards

Hi there, thank you for your comment. If you are looking to get in touch with your local MED-EL team, you can submit this contact form and they will get in touch directly: www.medel.com/contact-med-el Kind Regards

Hi there, thank you for your comment. Please ensure you are placing your audio processor correctly onto the charging pad. The MED-EL logo should face upwards as shown in the video. If you are experiencing your audio processor heating, please get in touch with your local MED-EL team so they may take a direct look at your case. You can get in touch with them here: www.medel.com/contact-med-el Kind Regards

Hi Doreen, thanks for your comment. We recommend getting in touch with your local MED-EL team for a fitting of your audio processor. Your local MED-EL team will gladly assist you and provide rehab activities to train your hearing with a CI. Please get in touch with them here: www.medel.com/contact-med-el Kind regards, Gordana

Hi there, thank you for your comment. Your local MED-EL team is best equipped to assist you as they can take a look directly at your situation to provide further recommendations. We would recommend getting in touch with them here: www.medel.com/contact-med-el Kind Regards

@@medel it's helpless because in slovenia don't know nothing how it even works! it's relative new stuff here and technicians don't know much about it. why is hard here to explain what or how to do it working?

Hi Igor, thanks for clarifying. We have contacted the responsible team and they will get in touch with you directly to assist with AudioLink. Kind regards

Hi there, if you are trying to get in touch with your local MED-EL team, you can find their contact details here: www.medel.com/clinic-finder/ Kind Regards

Hi there, thanks for reaching out. We have sent you a private message on Instagram to find a solution. Would you please take a look? Kind regards, Gordana

Hi there, thank you for your comment. You may be interested in connecting with individuals with SSD via our HearPeers forum. This community is where our CI recipients, candidates, or friends and family can share their experiences with each other: forum.hearpeers.com/ Kind Regards

Hi Angelique, vielen Dank für dein Kommentar. Wir wünschen dir für die zweite Implantation alles Gute! Wir empfehlen dir, in der Zwischenzeit unseren Blog nach hilfreichen Tipps und Tricks zu durchstöbern: blog.medel.com/category/tips-tricks/ Dort findest du auch Übungen, die dein Hören mit CI verbessern können. Wir freuen uns auf dein Update! Liebe Grüße, Gordana

@@medel hallo zusammen, ich lag jetzt 1 1/2 Wochen im Krankenhaus. Mein soundbridge Hörgerät ist verrutscht , weshalb ich im Krankenhaus bleiben musste. Die Oberärztin die mich letztes Jahr 2 mal operiert hat, kam zu mir. Es stellte sich tatsächlich raus, dass das implantat verrutscht ist. Das erste Antibiotikum hat nicht geholfen. Also bekam ich ein neues und ich musste bleiben. Paar Tage später ging es mir immer noch nicht besser, sondern eher schlechter. Also habe ich mir Gedanken gemacht und habe dann gesagt, dass ich möchte, daß sie das implantat entfernen. Begeistert waren die 2 nicht, aber ich blieb dennoch Standhaftig. 2 Tage später sollte ich das implantat raus operiert bekommen. Da es aber im stationären Verlauf zu Problemen mit meinem ex Freund kam, weshalb die Polizei wegen mir informiert wurde , und die Kollegen fast jeden Abend an meinem Bett standen und es die Ärzte mitbekommen haben, wurde die op nicht gemacht. Stattdessen haben die einen Psychiater hinzu gezogen um zu prüfen, ob ich derzeit in der Lage bin Entscheidungen zu treffen oder ob ich einen Betreuer benötige 😡 geht gar nicht!!!!! 😡😡😡

@@angeliquemieder6831 Liebe Angelique, danke für deinen Kommentar. Das scheint eine sehr schwierige Situation momentan für dich zu sein. Wir empfehlen dir, dich direkt mit deinem lokalen MED-EL Team in Verbindung zu setzen. Sie können dich hier bestens beraten und dich unterstützen. Bitte schicke uns deine Kontaktdaten (E-Mail und Wohnort) über www.medel.com/contact-med-el und das MED-EL Team in deiner Nähe wird dich umgehend kontaktieren.

Hi there, with a rating of IP68, RONDO 3 is water-resistant enough to survive dust, rain, sweat, an accidental spill or splash of water. You can keep RONDO 3 dry and safe using WaterWear. You can learn more about RONDO 3, it's IP68 rating, and WaterWear here: www.medel.com/hearing-solutions/cochlear-implants/rondo3#sectionFour We would recommend discussing your situation with your local MED-EL team, however, you should be able to drive a car with RONDO 3. Kind Regards

Hi there, thank you for your comment. Your local MED-EL team is best equipped to provide further information regarding this. We would recommend getting in touch with your local MED-EL team here: www.medel.com/ru/contact-med-el Kind Regards

Hi there, thank you for your comment. Please ensure you have made the recently release firmware updates. You can learn more here: www.medel.com/support/product-support/accessories/audiostream/audiostream_firmware_updateandroid If you still experience issues, we would recommend getting in touch with your local MED-EL team so they can have a look at your device directly. www.medel.com/en Kind Regards

Hello there, thanks for reaching out to us. We recommend getting in touch with your local MED-EL team if you are experiencing issues with your hearing. Please fill in this form to get in touch with them directly: www.medel.com/contact-med-el Kind regards, Gordana

Hallo, vielen Dank für dein Kommentar. Mit unserem ADHEAR ist keine Operation notwendig, da der Klebeadapter ganz einfach hinter dem Ohr angebracht wird. ADHEAR ist die einzige implantationsfreie Knochenleitungslösung, die keinen Druck auf die Haut ausübt. Für weitere Informationen empfehlen wir, mit dem lokalen MED-EL Team in Verbindung zu treten: www.medel.com/de/contact-med-el Liebe Grüße, Gordana

@@medel hallo Dankeschön für die Rückmeldung. Ich war bei der Akustiker Aber bei mir geht es leider nicht hab mittel Ohr abgestört er hat gesagt ich soll cochlear implantat machen lassen aber hab termin in krankenhaus frage ich nochmals LG

Hi there, Patrick is talking about the hearing journey of his son. If you want to learn more, please check on the Hearpeers website: hearpeers.medel.com/en/connect/with-a-mentor

Hallo Patrick, vielen Dank für dein Kommentar. Die HearCare-App wird im Laufe der nächsten Tage im App Store erhältlich sein. Liebe Grüße, Gordana

Die App wird mir zwar im Google Play Store angezeigt, allerdings kommt die Meldung, dass die App nicht in Deutschland verwendet werden kann.

Hallo Patrick, vielen Dank für die Information. Die App ist ab morgen offiziell auch in Deutschland erhältlich. Liebe Grüße, Gordana